在线问答

• 我来说 2016-07-02

  对任何一个口碑餐馆，只要点击第二页以上，就出错，如下： MySQL Error: MySQL Query Error: SELECT COUNT(*) FROM [dbpre]review r LEFT JOIN [dbpre]members m ON (r.uid = m.uid) WHERE idtype = 'item_subject' AND id = 543 AND pinned = 0 AND status = 1 AND isdeleted = 0 Error description: Unknown column 'pinned' in 'where clause' Error number: 1054 Date: 2016-07-02 @ 17:21 Script: http://kb.51.ca/index.php?m=review&act=ajax&do=review&op=get&in_ajax=1&page=2

  回复：感谢您对51口碑的支持，技术人员正在排查中，对给您带来的不便，我们深感抱歉。

• 朱医生 2016-05-10

  请问“五台山素宴30元代金券”仅限“晚饭堂食”吗？为什么我购买时没有注明“晚饭堂食”，而是写？“晚饭堂食”是后来才改的吗？若“仅堂食”，那么早茶及午饭时间可用吗？

  回复：您好，跟商家确认过了，您购买的这份团购产品是仅限晚餐时候使用的，早茶及午饭时间无法使用，谢谢

• zhali13 2016-05-06

  Coupon 2016042108137 will expire tonight and we can't use it. Could you refund it or change it? Thank you,

  回复：您好，具体步骤请参照http://tuan.51.ca/html/help感谢您对51团购的支持

• maimai51 2016-04-27

  I went to 真牛牛排火锅凉菜馅饼套餐 last night, my coupon number is 5895 3491 5898 30 I need invoice but this restaurant could not provide invoice and was told to ask 51.ca for the invoice Please advise where I could the meal invoice ? 回复：您好，您在商家用餐以后，均由商家根据您付款的总金额提供invoice。 回复：：我问了，商家说有51网出具，因为不是商家收的钱。请51网和商家确认

  回复：您好，您一旦到商家消费后，餐劵金额自动redeem到商家账户。如有疑问，请直接拔打咨询电话：905-940-1151 ext 262。

• maimai51 2016-04-27

  I went to 真牛牛排火锅凉菜馅饼套餐 last night, my coupon number is 5895 3491 5898 30 I need invoice but this restaurant could not provide invoice and was told to ask 51.ca for the invoice Please advise where I could the meal invoice ?

  回复：您好，您在商家用餐以后，均由商家根据您付款的总金额提供invoice。

• 微微笑笑 2016-03-31

  请问可以把团购单存在手机中，到店里使用，不用打印出纸的形式吗？

  回复：你好，可以的，您只要出示团购券编号和二维码即可！

• luobincc 2016-03-13

  Hi, I just bought this coupon and found that it can be used in downtown only, not Scarborough，since I am living in Markham and have no chance go to downtown, can I cancel it and how to cancel it? Thanks. 刚刚买的券，想换成scarborough的店。看错了地址，能推掉吗？我团过另外一个地址。谢谢！天安食府（市中心）15元代金券

  回复：你好，你可以退掉downtown店的券以后，重新购买世嘉宝店的券。感谢支持51团购。

• vchiou 2016-02-29

  Hi, I just bought this coupon and found that it can be used in downtown only, since I am living in Richmond Hill and have no chance go to downtown, can I cancel it and how to cancel it? Thanks. 天安食府（市中心）15元代金券

  回复：您好，你可以点击”如何团购“查看购买、使用、退款团购券的步骤和方法，谢谢

• celinemyc 2016-02-29

  I have registered on your web to get notification for any deals about a month ago, but I did not receive any email notification at all until this point, not even in the "junk" box.

  回复：您好，感谢您对我们的支持，团购邮件系统目前正在升级，所以暂停推送中，很抱歉给您造成了不便，您可以关注51口碑微信公众号“kb51ca“来获取最新团购讯息。我们的团购每周一上午都会更新，有时周三也会有更新，您也可以在这些时间登录团购网页查看。给您带来的不便，我们深感抱歉

• maimai51 2016-02-26

  I purchased coupon for 【士嘉堡】虾扯蛋 新店开张 香辣酒酿龙虾锅 蚬子 酒酿汤圆 套餐半价尝鲜 at $40.5 but paid for added taxes $45.77 My questions is where I could get the invoice which shows this tax amount ? Thanks

  回复：您好，感谢您支持51团购，如果您需要发票可以在您到店家消费时问店家索取，谢谢

• chenj16 2016-02-23

  为什么只能买一次，用过之后觉得好再想买同一个商户就不让买了。。这个不合理

  回复：您好，因为我们的团购产品数量有限，为了让更多的朋友们可以享受到优惠的价格所以部分商品是限量出售的，如果您很喜欢这家店的菜可以等下次活动或者是让您的朋友来买，感谢您对51团购的支持

• 时代在变 2016-02-13

  I have login , when I put order I have below message. Whta's the properly way should I do? 购买产品前请先登录，如还没有 51.CA 通行证，<a href="?mod=account&code=register">请点此注册 &raquo;</a>

  回复：您好，您的问题已经转交51技术部，请您注意查收邮件。

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